It is not out of the ordinary to forget a password you have used on an app like VoicePally, this is because you are not always required to provide your account details everytime you want to use the app, this makes it possible to forget password. There are features put in place to ensure you recover access to your account and continue pallying. 

How To Recover Forgotten Password

If you forget your password, you can recover your account with these steps:

1. Open the VoicePally App: Launch the app on your device.
2. Go to Login Page: On the login screen, tap on “Forgot Password?”.
3. Enter Your Email: Provide the email address associated with your account.
4. Request Password Reset: Tap “Reset Password”.
5. Check Your Email: A verification email will be sent to you. Open it and click on the provided link.
6. Set New Password: Enter a new password and confirm it. Tap “Set New Password” to finalize the change.
7. Log In: Return to the app and log in using your new password.

How To Change Password on VoicePally

Pallies are encouraged to change their passwords at least once in 6 months or a year, this ensures the safety of your account, to change your password while logged in:

1. Open the VoicePally App: Launch the app on your device.
2. Go to Profile Page: Navigate to your profile page by tapping the profile icon at the bottom-left corner of the page or your profile picture.
3. Access Pally Settings: Tap the menu icon in the top-right corner and select “Pally Settings”.
4. Select Change Password: Tap on “Change Password”.
5. Enter Your Current Password: Provide your existing password.
6. Enter New Password: Enter your new password and confirm it.
7. Save Changes: Tap “Change Password” to update your password.

Note: If you have forgotten your current password, log out of your account and use the “Forgot Password” feature to reset it.